Tag Archives: customer notice

  • Skeleton staff next week!

    March 1, 2016

    Just a note to advise customers that our dispatch of orders may be slightly delayed next week as the chief frocker will be away in London, leaving a minor frocker in sole charge, whose packing skills are not yet quite as refined as his techie expertise!

    All orders placed from Saturday 5th March will be sent at the very latest on Saturday 12th March. Normal service will resume thereafter, with same day or next working day dispatch.

    Apologies for any inconvenience this may cause.

  • Last orders for Christmas 2015

    December 11, 2015

     Christmas 1959

    The chief frocker with an incredibly cute and youthful Santa, circa 1959

    Full details of last posting dates for Christmas via Royal Mail can be found here.

    We would like to advise Frockery customers that last orders for Christmas delivery within the UK should be placed by 10am on Monday 21st December, which is the last posting date for our standard (first class signed for) service, or by midday on Wednesday 23rd December for our special (next day) delivery service. 

    We will still be sending out orders until Christmas Eve and will be back at the frock face on Tuesday 29th December. Since we always need an extra day to recover from Hogmanay in Scotland, we will be resuming normal service in the New Year on Wednesday 6th January 2016.

    Thanks to all our wonderful customers for their support over the past year. The frockers would like to wish you all a very happy Christmas and prosperous New Year.

  • Last orders for Christmas 2014

    December 8, 2014

    last orders xmas  banner

    Full details of last posting dates for Christmas via Royal Mail can be found here.

    We would like to advise Frockery customers that last orders for Christmas delivery within the UK should be placed by 10am on Saturday 20th December, which is the last posting date for our standard (first class signed for) service, or by midday on Tuesday 23rd December for our special (next day) delivery service. 

    We will still be sending out orders until Christmas Eve and will be back at the frock face on Monday 29th December. In Scotland, we always have an extra day to recover from Hogmanay, so we will be resuming normal service in the New Year on Monday 5th January 2015.

    Thanks to all our customers for their support over the past year. We wish you all a very merry Christmas and prosperous New Year.

  • Customer Notice

    October 17, 2012

    The Frockery office will be closed from 12 noon on Thursday 18th October until 9am on Monday 22nd October.

    This will not affect online ordering.

    Orders received by 11am on Thursday will be posted immediately. Orders received after 11am on Thursday will be posted on Monday.

    Apologies for any inconvenience.