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Frockery Feedback

Thank you to the following customers for taking the time and trouble to let us know what they think of our service. You can also see what some of them are saying about us -  and add your own comments and reviews - on Twitter or Facebook. On our Frockery Fashionistas page you'll find a selection of images of our clothes and accessories as worn by our customers, models and friends.

Recent customer feedback  (updated April 2017)

I received my items by post in the week and I was so, so pleased! Thank you ever so much. I'm so happy that I found your website and am regularly looking at your items for sale. So much so that I've placed another order today and look forward to receiving them. Once again thank you.  ~ Penny 

Thank you for my parcel - just collected it from the post office tonight. The Kelly handbag is fabulous. Thank you for your excellent service - will remember about you in the future.  ~ Mhairi

I got the dress and it's amazing. Thank you very much. ~ Elena

The dress arrived in wonderful condition, a few hours ago. It's even more beautiful than the photo could express. AND, it fits! Thank you for my stunning, winter evening gown!!!  Or,  just for the fun of it, I could just dress up to go grocery shopping in it. Thank you again. ~ Rosemary

Just wanted to let you know that the gloves arrived fine.They fit perfectly and my wife was so pleased with them. Thank you for a great service. ~ Julian

Thank you so much :) really love the site, I've recommended it to lots of others. ~ Gemma

Really efficient, thank you :-) ~ Christine

Thank you so much for the beautiful Laura Ashley underskirt that arrived today. Wonderful service as always and received so quickly. I am absolutely delighted. ~ Monica

Hello Alison, received the four Frank Ushers safely today. Thanks very much.  ~ Julia

Thank you for my lovely sheepskin bobble hat. I love it and its going to look great in New York in March. I will post you a picture.  ~ Jeni  (via Facebook)

The jacket has arrived safely and it is gorgeous.   I am so pleased with it.  Many thanks for the special price :) and great service as always.  ~ Monica

Adore The Frockery! so much good stuff, i had to stop myself from buying the whole store!  ~ Ellis (via Facebook) 

Dear Frockery people, thank you for my order which was delivered in perfect condition, and remarkably quickly, this morning.  I am thrilled to bits with the skirt. Your quoted measurements were absolutely spot on and it fits like a glove.  I cannot wait until I can show it off in the spring. Now that I have discovered your website, and excellent service, I will most certainly be buying from you again. ~ G.W.

Just got it! It's great thank you :-) ~ Lennie

I am really pleased with the top despite it being a bit generous. Not a problem though,  it is being adjusted as I speak. ~ Val

Thanks for the dress, very nice indeed, and thanks very much for the speedy delivery. ~ Gen

The coat turned up today and it was just what I wanted. I love it many thanks for such a fast delivery. ~ Elizabeth

A very happy customer… just to let you know my package arrived today.............many thanks to you and a round of applause to Royal Mail. I'm delighted with the perfect condition of the clothes and everything fits really well. ~Allison

 I have just received my order. Thank you very much for your swift dispatch. The two items are really amazing! ~ Zara

 @frockery received Opera Coat today & very happy with it! Fits beautifully & looks much nicer than in picture! ~  Ann ‏@nearthetown 

 Not sure if you are working on a Saturday but the gloves & hat have just arrived. I love the hat! It's perfect for the event I shall be going to. Thanks for the kind reduction & all your help. ~ Alison

The Laura Ashley dress arrived safely. It is a very attractive fabric and good quality. looks brand new. ~Jenny

 Just to let you know it turned up safely today. Thank you once again for such a good service. ~ Elizabeth

Love the shoes!  ~ Tracey

@frockery What a fantastic site! My favourite item great '70s black cape £45! Lots of pretty dresses & good prices. ~ Ms Thrifty ‏@2000pennies   

Earlier customer comments 

Very pleased with purchase and service.  ~ Mark (by telephone)

Just to let you know that the order I was so desperate for was delivered on Wednesday in plenty of time for World book day on Thursday. It was just what I needed so thank you so much for all of your help and speedy despatch.  ~ Helen 

Just wanted to let you know that I received your parcel yesterday. The cape is gorgeous!!! Thank you very much and have a lovely day!  ~ Therese

Just to let you know that the dress arrived safely today. It's a bit on the large size, but looks fine with a wide red belt purchased from The Frockery (where else?).  Another successful purchase!  ~  JR

Many thanks for the bags, I was extremely pleased with them.  ~ Janet

I am not a twittery facebooky person ... Thank you for promptly sending the tartan nightshirt to me. My wife loves it and would have bought it herself if it was on sale on the high street. It is in good condition, no sign of wear and nice colours. She is very pleased!   ~ Stephen

Thank you so much for the mohair cardi which i received today.  It is even better than the original.
Many thanks and good luck with your enterprise!  ~  Sallie (who needed to replace a much loved cardi)

All the garments fitted to my great delight and I was especially pleased with the velvet jacket.  ~  Jen

I intended sending this e-mail the same day that I received the top I ordered by Special Delivery, having only paid for standard. Thank you for that and for the very quick service overall.   As it happens, the top isn't quite right with the outfit after all but it's so unusual and really quite special that I'm keeping it anyway.  I sew myself (although not as well as the person who made the top way back in the 1960's, when I was a child!) and am very impressed.  ~ Cynthia

Loving the boots, thanks!  ~ Fiona

I ordered a pair of shoes at lunchtime on Monday and they’ve arrived already. Just 24 hours and exactly what I’m looking for. I’ll definitely be keeping an eye on your website for future purchases. Wishing you all a prosperous 2015. ~ Alison

Just wanted to write a quick thank you for sending the lovely grey cashmere jumper so quickly. Decided to keep it for myself to wear 'boyfriend style' rather than give as a Christmas present.  ~ Lynda

The frock and jumper have come and they are wonderful! Thankyou again for your support and emails. ~ Maxine (whose order was delayed in the Royal Mail system)

My word, the Christmas mail must be tailing off because your belts arrived this morning.  They are great, fit perfectly and look even better than in their pictures.  (Love the black velvet one).   Very pleased.  ~  Jenny

The Frockery is wonderful and I'm so impressed and pleased with your service :) thank you again x  ~  Elenya (viaTwitter)

Thankyou very much for the coast green top, fabulous condition and quick delivery. I'm thrilled with it. ~ Melanie

The velvet trousers arrived today AND THEY FIT! Thank you so much for sending me all the measurements - that really helped. ~ Jenny

Just to say I have received my order and I am absolutely delighted with it! Thank you! ~ Kerry

Psst, le cashmere jaeger coat is just fabulous!! thanks for super-fast delivery too :D x ~ @StationeryWoman (via Twitter)

Thank you for such quick delivery! Just received the cardigan, very pleased. ~ Teresa

Lovely shop! ~ Karen

Lovely jumper for the winter - will enjoy wearing it.  Hubby is eyeing it, so looks like we will be sharing. Thanks for the prompt receipt of it. ~ Susy

Your package arrived today, thanks so much.  I really like the fabric of the trousers, the brocade makes a nice change from plain old dull matt black. ~ J.R.

The skirt arrived today and I LOVE it! It is beautiful and exactly as you described it.  Very quickly delivered too.  Thanks for your great service once again.  ~  Monica

Sorry for the delay in contacting you, but just to let you know that the belts arrived safely, and THEY FIT!!!!!  I had been meaning to order them ages ago, but never got round to it. It's difficult to buy shorter belts these days, they are so long that I have been buying coloured covered elastic bands (the type you use for pony tails) to use as belt loops. ~ Jenny

Another fabulous vintage frock has just delivered from @frockery! Think Abigail's Party, with more than a nod to Margot from the Good Life. ~ Cecilia (via Twitter)

Received my orders this week and both are lovely as always; the cashmere polo neck especially feels so soft. ~ SD

I just wanted to say how much I love my dress! It fits like a glove and I'm so pleased with it . It looks like it must be hand made as there are no labels of any kind, is there a story behind it do you know? It really is an absolute gem and I'm thrilled so thank you. ~ Tess

Just to let you know that the blouse arrived safely. Yes, it is a wonderful colour isn't it. I plan to wear it with the crushed velvet teal coloured skirt I bought from you. Ironing it will be challenging though! ~ GR

Just wanted to let you know that I received my shoes and are very happy with them. I'll definitely be ordering from you again :) ~ Martine

Look what I got from the fabulous @frockery pic.twitter.com/vPgHwjqIoK ~ Fiona (via Twitter)

Absolutely love the dress! Xx ~ Evee

The cufflinks are stunning - a true delight! Thank you so very much - I think he will love them for our wedding day & beyond... :-) ~ AR

Just to let you know the cake plate and skirt arrived safely. Love the plate, which is for my grandmother to put her cakes on, and i cannot wait to wear the skirt for a vintage dance event. Thank you once again for the amazing service. ~ Elizabeth

Received the skirt today - it looks super. Now added to my collection of lovely things purchased from you. ~ Susie

I would like to say how delighted I am with the Chinese jacket I ordered from your website. A beautiful garment. Thank you for your prompt, efficient service. A lovely website. I have recommended you to interested friends. ~ EMT

The three blouses are great (especially the chiffon black one with the sparkly buttons) and I shall enjoy wearing them. The white frilly one with buttons at the back is certainly challenging to do up isn't it. ~ Jenny

I just want to say thank you. I received my Peggy French dress and coat today, its beautiful, will need to be taken in a bit but I have an amazing dressmaker who can do that for me. The colour is lovely and the cut and style just amazing. I have bought this for my wedding outfit when my partner and I get married later this year. I just love 60's vintage clothing and wear it whenever I can or clothes that look 60's. I much prefer the clothes of that era, they were just amazing, nothing today even comes close. So thank you very much again. ~ Susan

The bag is lovely, thank you. ~ Christine

Delighted with both (dresses), which fit perfectly. That's this year's weddings sorted! :) ~ Sian

Thank you so much for an absolutely brilliant service and the most beautiful clothes. Everything fits perfectly and is immaculate. I am recommending you to all my friends! ~ Julie

Many thanks for the speedy delivery. I am very pleased with the dress, thank you again for all your help. ~ Charlotte

Alison - The Argyll jacket arrived today, as prompt and perfect as I could wish (replete with St Andrew's X). Thank you for your excellent service. ~  Stephen 

Hi Alison just to let you know the boots turned up today and I am very happy with them thank you so much. ~ Elizabeth

Thank you so much, I am utterly delighted with my Vintage 70s Jean Varon (John Bates) black maxi dress. The quality and condition and it fits perfectly as though it was made for me, I cannot thank you enough for the speedy delivery, I only wish you had a few more items in stock just like it. I love the other Jean Varon dress you have great style again, but for the more willowy frame you cannot wear large florals, (believe me I have thought about it long and hard, but I would not be able to get away with such a large expressive pattern, which is such a shame. I will keep checking your website for similar items with a less flamboyant large pattern, but would love to hear from you should you get anything in stock. I cannot thank you enough and will certainly recommend you. ~ Charlotte

Thank you so much for the lovely salmon pink cocktail dress which arrived promptly. I am delighted with it and will be shopping with you again!  ~ Fiona

I received my silver grey faux fur jacket on Saturday. I am so delighted. Many thanks . ~ Yvonne (who sent a hand written card, thank you!)

I received my order this afternoon, and am absolutely delighted with the jacket.  It fits like a glove and the colour goes with my dress superbly. I hope to visit your site again and make additional purchases. ~ Sylvia

I'm wearing the black and apricot Pearce Fionda dress to a party on Saturday and it looks really stunning.  (I just took it in at the waist and hips and sewed on a popper at the front and it looks fab.  A bit of tweeking is no problem, is it). ~ Jenny

I've just got back from my grandson Alex's christening where I wore my Reiss coat and felt like a million dollars.  Thank you so much.  It came up like new from its visit to the cleaners and the pleats at the back looked fab.  It's a lovely piece, I can't thank you enough. ~ Janie

Thank you for the earrings.  They are lovely and I shall very much enjoy wearing them. ~ Jenny

Just to let you know I received my order today. Thank you for the quick delivery.  I am very happy with my lovely shawl, it's gorgeous, just what I wanted.  Your website is also very good and user friendly. ~ Linda

Just to let you know i have received my parcel and i'm very pleased with everything. ~ Elaine

On my travels I've found a wonderful Angela Holmes dress, 100% merino wool in beautiful condition. I learnt a great deal about her from your helpful site. If you'd like photos I can send them. Thank you and best regards. ~ Gen (US)

I always will be [a loyal customer] as you sell the best stuff online. I look forward to purchasing it and wearing it and everyone always ask me where I get my stuff from,  Xxxx  ~  Evee (via Facebook)

I'm very pleased with it.  It fits well and I particularly like the belt.  Another great buy from The Frockery.  Many thanks.  ~  Jenny

Thank you for the quick arrival of my dress. It is even prettier than expected. The style is perfect and quality of fabric is amazing. I will definitely be a regular browser of your web site. Thanks again. ~ Lee

Many thanks for your prompt and efficient service will recommend you to my friends. ~  Keith

I have just got my Harris tweed jacket at the post office. It suits me very well. It’s like a new one. Size is perfect! Thank you very much Alison for your sending.It was very kind of you to make this sending possible. ~ Geneviève 

Alison thanks for expediency and fabulous jacket - will come back to you again. ~  Sharon

I love the blouse, such an unusual colour and great design, You don't see that colour or style in the shops today.  ~ J

Love my latest arrival @frockery #vintage #scottish ~ Fiona (via Twitter)

"My, what lovely new garments you keep putting on your website Grandma"............"All the better to tempt you with, my dear!"  Many thanks for the delivery which arrived yesterday.  I really like the trousers and skirt.  ~  Jenny

Thank you so much for sending the lovely Coast skirt so quickly.  It's fabulous - much posher than it looked in the pic on the web page.  It's really great quality and hangs beautifully with plenty of room at the waist to tuck tops in - nice. I wore it last night to the Norman Watt-Roy & Friends gig in Birmingham and felt really elegant, for a change!  ~ Janie

I would like to confirm that I have just received my order (they have missed me yesterday)! The hat is beautiful, even better than I expected! ~ Natalia

Fantastic service from the Frockery. I recieved the Dunn & Co leather hat in less than 20 hours from ordering it. My husdand loves it. Many many thanks. ~ Pam

The top I ordered is gorgeous; lovely and lacey and a perfect fit. ~ Janie

[Order] arrived today and it is really fabulous.  Thanks so much.  Can't get over the jacket - I love it. ~ Jenny

 Received my items after only ordering 24 hours ago! Fantastic! As always items are immaculate and I'm a very happy lady. Thanks ~  Sammy (via Twitter) It's fabulous! (Gatsby dress) ~ Elizabeth

Just finished trying on my Frockery frock and Laura Ashley jacket.  Very pleased with them. I'm a happy bunny. ~ Jenny

Love the cardigans - you've scored again.  Thank you. ~ Susy

 Leather coat arrived 10 minutes ago and I love it!!! It's so soft and fits really well. It's lost a wee button at the neck but that's not a problem cos I won't be closing it right up!! Really delighted!! Thank you. ~ Liz

Cardi has arrived, fits like a glove... love it! Thank you :) ~ Kirsty

Received the dress - it's lovely. ~ Susie

After the initial shock of how short it was I got used to the idea and wore it and was really pleased I did! Thanks for your kind email regarding your returns policy. But no longer will need to return, thank you. ~ Diana (a customer who was initially unsure about the shortness of her mini dress)

Just wanted to say thank you for reserving the Laura Ashley dress for me. After a little "tweaking" with the buttons on the straps, it fits me really well. I'm very happy with it and with your service and next time I need something a bit different or special, The Frockery will be my first stop! Thanks again. ~ Di

All good - got the dress on Friday as it was sitting at the parcel office. Really pleased with it . I love a shift dress, the colours are lovely and the length was perfect. ~ Rosemary

Thank you so much. You are definitely my favourite online seller. 100000000% brilliant customer service xx ~ Evee (via Facebook)

Received my shoes just now. They are lovely and fit really well. I thought I might need to put some insoles in them but I won't have to. Once again thank you for your fantastic service. ~ Christine

Just a quick note in-between shopping to thank you for the gorgeous skirt which arrived this morning. ~ Jenny

Great service and gorgeous clothes. Keep up the good work. ~ Carole

The lemon lacy crochet Great Gatsby dress has just arrived. You've excelled yourself this time. It is exquisite and that is all. ~ Cecilia (via Twitter)

Great doing business with you, you have a great site only comment you need more stock. ~ Darren

Thank you so much for getting this order to me so promptly. I collected it from our local mail centre yesterday. I was thrilled to bits with everything but unfortunately will have to return the shoes as they are a little small. I will definitely shop with you again. ~ Christine

Just to say a big thanks for the very prompt delivery of the tea dress! I am delighted with it and it fits perfectly. I shall definately shop again with you in the near future. ~ Iris

Happiness is a new (to me) purse. I love it. Many thanks, Alison. Going shopping now with my NEW purse. ~ Marion 

 Just to let you know that the pink Laura Ashley tea dress arrived safely and fits beautifully.  I am very pleased indeed.  The wardrobe isn't so pleased as things are getting a trifle snug.  I've had to resort to padding wire hangers to give me more room! ~ Jenny

 Thanks for delivering the Oasis sequinned dress so quickly. It is also a great fit, which is always a bit of a risk when buying off the internet. ~ Rachel 

 Thank you very much for getting my scarf in the post last night. I am delighted with the quality. It is fab!  Effort much appreciated!!  ~ Steve (who needed an item for a party the next day and we made the specal delivery cut off with 2 mins to spare!)

 I am sailing! Just to let you know that your parcel arrived this morning.  Thanks for the fab dress. It fits beautifully and I am very pleased with it.  ~ Jenny 

 Thank you for the quick delivery of the lovely tote bag which I bought recently. I am very pleased with it, a lovely light shade of pink and very roomy , in good condition too. A real bargain at £8. It is so pleasing to go on to a site that can offer quality goods at such a reasonable price. So many of the online vintage and retro shops tend to be very overpriced so thanks again for keeping your prices at a fairer lower level so many more of us can afford to have a treat now and then. I enjoy browsing through the 'new arrivals' each Wednesday and even when I do not purchase anything, I still enjoy looking and learning a bit more about vintage and retro goods.  I have had a few items from your shop and have always been very happy with them.  The recycling aspect is sensible as it saves wastage of some beautiful items. Good for the planet, good for us. Keep up the good work, best wishes to you all. ~ Lynda A

 Thanks so much Alison. Am always very impressed by your service and the items I've bought from you since I found you a few years ago. ~ Lynda R

 Thank you so much for despatching my order so promptly.  You certainly don't hang about!  It really is a lovely top - all blue and interesting. Your service is exceptional. ~ Jane 

 My wife is very pleased with her purchase, it was packed so carefully too. Thank you, I look forward to receiving my parcel perhaps today? ~Roger 

 Just to let you know that the green velvet Windsmoor jacket that I ordered arrived safely today.  It is terrific, fits perfectly, and I am very pleased with the quality.  I shall visit your website regularly since I am also looking for a black velvet jacket. ~ Genevieve 

 Just tried on my Frockery frocks - bloody marvellous - I shall go to the ball!  They both fit perfectly - I'll post a pic of them in Sri Lanka!  ~ Cathy  (who was belle of the Sri Lanka Caledonian Ball in a Droopy & Browns vintage raw silk gown from The Frockery)

Just a note to thank you for very prompt delivery and the two dresses are perfect. Looked at your website to find a dress for a 70's 'do' I am going to do and wanted to buy lots of other stuff. Great site - will be back for more!  ~ Sue

Love my Ronit Zilkha top- wearing tonight. ~ Sandra (via Facebook)

Just to say Jaeger cashmere sweater super thank you, also the the black mohair with coloured motifs of last week. Thank you for speedy delivery. ~ Angela 

Just wanted to send you an email to thank you for sending the coat. I received it on Saturday morning and it was perfect, so perfect that I opened the bag and within half an hour was wearing it out shopping.  I'll be wearing it to work on the train on Monday. These coats are all over the shops at the moment (but not for £25!!) Thanks again for the prompt packaging up and sending of, much appreciated.  ~  Rachel

Thank you so so much for all your help in sourcing my Abigail's Party Frock for my themed party!  The dress arrived this morning, very quick and efficient of you!   It fits perfectly and I LOVE IT!     Thank you too for the lovely pink cape that arrived yesterday, both are exactly as I expected, if not better, fit well and are of great quality. Thank you for all your 'out-of-hours' help and for offering such a great service and lovely frocks!  ~ Tanya

I just wanted to inform you that I'm very pleased with the purse and blouse purchased from Frockery - they are very beautiful! More importantly, thank you for your assistance with the additional product photos, quick reservation as well as shipment cost information. You are truly a great asset to your company with your excellent professional customer service! Many thanks, and I have added Frockery to my favourites as well. ~ S.T. 

The cardi arrived this afternoon and is even lovelier than it looked in the photos.  The colours are perfect and it's lovely and cosy. The reindeer/snowflake dress and now this cardi are both perfect fits. I'm so chuffed.  ~ Janie

I got the package today and I adore both items!  ~ Kelly

Just want to say thanks for such a speedy delivery of my order. I am very pleased with the very classy vintage evening bag. Bought this for my Mum and I know she will love it. Nice clean condition and beautifully made. I particularly like the diamonte style clasp and mini matching purse inside.  My feline velvet animal skirt also is very nice and I shall enjoy wearing it.  Good to know we can buy vintage things that are not too expensive, as some shops do charge such a lot. I hope you do well with the run up to Christmas and New Year. I enjoy browsing the new items each Wednesday, thanks again.  ~ Lynda

Thank you for making my first ever clothes purchase online such a good experience. ~ Jacob

The shoes arrived this morning and are exactly what I was looking for. Can't believe they made it here from Scotland in less than a day...Great customer service, cheers. ~ James

The blouse has arrived today and it´s so beautiful. What a piece of craft. Thank you very much for this this transaction, I´m very satisfied.  ~ Lisbeth

The skirt arrived and I knew from the weight it was going to be a skirt of quality, absol fab and fits like a glove!!! I also knew it had to be made in germany and it is...always such good stuff. Thanks. ~ Jean

A wonderful vote of confidence in this blog post by the lovely Cissyface Vintage who bought this hotchpotch tartan shirt from us.

hotchpotch tartan shirt cissyface vintage

Just wanted to drop you an email to say a HUGE thank you for my order which arrived yesterday. I ordered a hat with feathers - I absolutely love it and it was much better than I expected. Can't wait to wear it to my friend's wedding at the end of the month! I'll be recommending your website to my friends, but obviously not until after the wedding as I don't want any of them turning up in anything similar. ~ Caroline

Just wanted to thank you very pleased with my purchases. ~ Robyn

Thank you, Alison. I got my lovely pair of shoes. ~ Cilla

Just wanted to say that I received my order and am really pleased with it.  The dress fits perfectly and has put an end to the nightmare of finding a dress to wear at a formal do which I'm not looking forward to too much.  This dress has already made me feel better about going.  I will certainly look at your website for future purchases and recommend you to friends. Many thanks! ~ Lindsay

Just to let you know that I fetched my fan from the post office today.  It's lovely and arrived in good order.  Thank you for the prompt delivery. I will be wafting it on stage in my next burlesque performance soon!!  ~ Sandra

Just to let you know suit arrived safely this morning, very pleased with it, thanks for such quick postage. ~ Lyn

My cardigan arrived today and I love it, thank you! ~ Natasha (via Facebook)

It has been a pleasure to buy from you; I have already been spreading the word around. ~ Maria

My daughter was looking at The Frockery web page with me last weekend.  She loved it so you have a new fan in Manchester.  Another colleague at work took the comp slip after admiring the lovely skirt.  The bag is absolutely wonderful.  It has had several outings already and has been much admired.  It's surprisingly roomy as well as looking fabulous. ~ Janie

Just like to say that the dress I purchased from you fits as if made for me and just what I wanted! Thankyou so much for a super fast delivery and I will be looking for more goodies in the near future. ~ Linda (via Facebook) 

Returned home from my appointment to find a fantastic parcel from The Frockery - the cardi is perfect. I have been looking for YEARS for that colour, and the scarf I wore today. ~ Lisa 

Many thanks for sending the blouse so quickly, its great, just what I needed. I hope to find other things on your site in the future, also I have given your details to other people that I know who part take in the same victorian era things that we do. Really grateful to the quick service. ~ Tricia

The gilet is absolutely perfect - thank you! ~ Catriona

Thanks so much for all your help, and for the fabulous 50s red polka dot dress. I styled it up with pink lady accessories and a ruddy great petticoat and won best dressed at the Sing-a Long-a Grease show last night! Everyone was asking, 'Where d'ya get that dress?' Thank you. ~ Cecilia

Thank you Alison for your speedy delivery (arrived this morning) of the nova check pashmina, love it,many thanks. ~ Angela

Many thanks, order arrived today and was exactly what I was looking for and fits perfectly, now all ready for a 'flower power' day out !!  ~ Margaret

Love my white 60's bag. ~ Jen (via Facebook)

I love my top, Aztec cardigan...wearing it now!! ~ Evee (via Facebook)

My top arrived today. As usual very happy:). ~ Teejay (via Facebook)

The bag I bought from you came this morning -its gorgeous. ~ Roslyn (via Facebook)

Thanks so much for my skirts excellent service ,here within 22 hours of ordering with standard postage. ~ Jenny (via Facebook) 

Many thanks for the prompt arrival of the brown velvet coat , it is lovely and I look forward to wearing it , thankyou for your excellent customer service. ~ Julie

Just a quickie to say I’m love, love, loving the dress, and so delighted I’ve got it in time for tonight.  Thanks so much – will definitely shop with you again. ~ Jo 

I wanted to email you to say your customer service is amazing, I stumbled upon your website by chance yesterday and ordered 3 Christmas presents and they were just what I was after. My friend LOVES vintage things and is a big fan of an ugly Christmas jumper. I placed my order at around 2pm yesterday and my things have arrived just now!! What a service. I shall be telling everyone I know about you and I will be liking you on Facebook and twitter (but after Christmas so my friend does not catch on as I want it to be a surprise) . I wish I could buy more things and I had started to look for myself but stopped and thought get Christmas out of the way first. I work as a customer service coordinator so customer service is important to me and often people only write to complain rather than praise. So please take this praise you deserve it!!  ~ Lisa 

I wanted to let you know I am thrilled with the clothes, shoes and bag. The tea dress is a perfect fit and I'm wearing it to a wedding this weekend. The shoes and bag are great with it and also a perfect fit/match. The black dress is a little large, however I am having it taken in as it is gorgeous and a classic that I shall use time and again. ~ Helen

The lovely russet coatigan arrived yesterday and is lovely.  So warm and cosy and beautiful colours.  The fit is fine so I must be extra extra large!  It's our Christmas do at an Italian restaurant in town on Friday and I can't wait to show it off there.  Thank you so much for getting it to me so quickly.  Your packaging is always so nicely done.  I notice on your site that you've got a lovely blue cardigan by the same Norwegian firm but think I better be sensible and concentrate on Christmas and other people! ~ Janie

Just to thank you for the speedy dispatch and receipt of my new coat. A bit big on the shoulders but who cares? I love it! ~ Carolyn 

Just a wee note to let you know that I recieved coat this morning and I am highly delighted with it, thanks for quick delivery. Hugh  

 If I had one suggestion for your website, it would be to have the option to view the clothes from Newest to Oldest - or, on your latest additions section, to have a button so that we can view all the latest additions! I like to check back and find all the latest additions, but these options would make it alot easier to do! ~ Claire 

Wow,  that was fast service !  Thanks for the prompt delivery, the items I bought are really nice and quite reasonably priced for someone like me on a tight budget. I'm definitely a fan. ~ Lynda

What amazingly speedy and efficient service coupled with the personal touch and charm. ~ Liz

Bought a beautiful red silk scarf from The Frockery today and I LOVE it! ~ Theresia (via Facebook)

Item received and fits like a glove.  Great as usual many thanks. ~ CM

I am thrilled with your clothes. It is clearly a 'labour of love' for you. ~ Helen

Just wanted to say a huge thank you for the dress. It arrived last week and is absolutely perfect. ~ Lauren

Delighted with navy polka dot blouse and black top, they arrived today that was very quick, thank you. ~ Angela

Just purchased the gorgeous camel wool peter pan collar jacket, can't wait...love your stock...also got my bat wing 80s slouch jumper jacket from you last winter...thanks ~ Evie (via Facebook)

The dress arrived swiftly and is absolutely perfect, I am very impressed with your service and would recommend you to everyone. If I can leave you some positive feedback for your website I would be glad to do so. ~ Krisha

OMG have died and gone to heaven! New old velvet coat from @frockery just arrived! I love it! Thank you so much. ~ TW (via Twitter)

I got the bag safe and sound this morning, its absolutely gorgeous ! I love it ! I am even going to keep the bubble wrap to keep it safe when not in use, though that wont be very often ! ~ Helen

I am very pleased with my purchase. To me, Christmas has come very early. Thrilled. ~ Cilla What a well put together and lovely web site! I shall return to keep an eye out for what i want in my size. ~ Ruth

The gloves arrived just now, and they’re perfect! thank you very much for your help on the phone yesterday and for the lovely gloves! ~ NML

Just a quick email to say thank you for the package I received so quickly. It was beautifully packaged with care and consideration, and I wont hesitate to order from you again. I have raved to friends about your attention to customer service which is a rare commodity these days. ~Louise

Just to thank you once again. The blouses arrived safely today ready for a photoshoot tomorrow and are perfect! ~ Pamela

The dress is very beautiful and  I love it. It was worth waiting for. Many thanks. Delighted. ~ Cilla

Just wanted to say I was blown away by the green skirt I got this morn, the pics it not do it justice!!!! I think this is the best buy from you and there has been many...I am so pleased. Love it! ~ Jean

Package arrived today, I am very pleased and feel I have got a bargain! I will definitely be back. ~ Carol

Just a little note to say a big thank you for the belt - what amazing service.  The belt is a real classic and my daughter will love it. It's in such great condition. Anyway, I'll keep checking your website for more great finds - your prices are so reasonable, much better than a lot of other similar vintage sites. ~ Jane L

Perfect, prompt, purple package delivered from  -- thank you so much! ~ Lisa (via twitter)

I have just had my first order from you and have to say i am delighted with my goods...........they are as good as they looked in the photo arrived quickly i am very please and will be keeping a close eye on line in the future thanks again from a very happy customer. ~ Barbara 

Thank you so much for sending the lovely tunic.  I've attached a pic of me proudly wearing it. ~ Janie

Belt I ordered yesterday came today - delighted with both the belt and the fast delivery. ~ Marilyn

Very pleased with my purchase, item as described, fast smooth transaction, lovely to do business with you. ~ Cilla

Hi, thank you so much for the silk scarf, it is really lovely. ~ Monica

Hello Alison, just a little note to say that my shawl has just arrived and I love it.  As usual excellent service, thank you so much.  Will keep in touch with yoru website for future bargains. ~ Jane 

I got my purchases today. Very pleased and another record fast delivery, the dress fits like a glove. Many thanks. ~ CH 

I am delighted with the dress which arrived yesterday.  Thank you for your speedy and efficient service. May I also compliment you on your website which was easy to use  with clear photos and descriptions.  I was worried the dress might be too big, as I am normally size 12 not 14, so your inclusion of the underarm-underarm measurement played a great part in my placing the order. And it fits perfectly! ~  Helen

Thank you so much it has arrived today thurs 1pm.....it is fab fab....jumper.....yep it is minus 21 where we are headed for!!!!! ~ Jean

Thank you for your efficient service. My goodie bag arrived today and I am delighted with my purchases. ~ Cathy

I just wanted to say thank you so much for my fabulous dress - I absolutely love it! You have a great website and I am very much looking forward to keeping an eye on your stock in the future. ~ Hilary

I received the coat that I ordered last week.I'm absolutely delighted with it. Its a real piece of quality tailoring and it is in such good condition too!It's a wee bit darker than the photographs but that is not a criticism, I like the colour and it fits like a glove. I'm on the look out for a hat and a scarf so I'll keep an eye on your site.Thank you very much for all of your assistance. ~ William

Thank you I got it today! As always with your clothes, I love it! ~ Rebecca

Congratulations on a wonderful service! Order which was placed late afternoon was received next morning first thing! I am very impressed with your service, your items and most of all your prices and postage! I will be keeping a close on on your wonderful site for more bargains.I love d browsing your site as i grew up wearing all the styles through the 50's upwards Thank you once again. ~ Anne

Thank you for yet another two fab items..the gloves well they fit like a glove...so nice and the cardi thrilled to bits with it..well I'm never disappointed.~ Jean

Cardigan arrived today. WOW! absolutely beautiful.Great service as ever. Many thanks. ~ Monica

Just to say my sparkly red top arrived yesterday, very speedy, fits great and really pleased I've a got a Christmas top! ~ Christine

The dress has just arrived, absolutely perfect thanks so much for the quick delivery.~ Lindsay

I wanted to let you know how much I like the hat and also how pleased I am with the service - hat was delivered to me on Tuesday. I am very impressed with the speed of your service. ~ Vicky

Received the dress - fits like a glove - really pleased as i had a baby 5 months ago and I thought it may be ambitous! Many thanks again for your great service. ~ Natasha

Thank you very much for the lovely cardigan that arrived today - I'm very happy with it - excellent service as always! ~ Monica

 I have just received the vintage slip.  It's gorgeous.  If you get any similar items could you please notify me. ~ Lee 

Thanks you for your excellent service! Fast, efficient and so easy!  I am really pleased with my purchases. ~ Emma 

Shoes arrived and are fab! Thank you. ~ Fiona

Just to let you know that the serviettes arrived today, and I am very pleased with them. ~ Maria

Just to let you know that I received the dress I ordered from you this morning...the speed of delivery was amazing - thank you! Co-incidently, this is exactly the same dress as one I had years ago (which I wore until it was worn out!) so I'm delighted I've 'got it back' as it was lovely to wear. ~ Laura

I shall definitely be visiting your website on a regular basis now that I've found a really reliable source.  ~ Lin

The coat, scarf and burgundy shoes and boho shoes arrived on Saturday. WOW!!! what an absolutely stunning coat!!I couldn't believe it the quality of everything is sooooo beautiful those burgundy shoes with the beading are gorgeous as well as the scarf and the boho shoes, I love them!! I feel very proud being the new owners of all these goodies :)!!! ~ Samantha

Just wanted to say thank you for the brilliant service and speedy delivery. Such a lovely top, great bargain, brilliant, thanks again. ~ Bridget

The order has arrived and both items are lovely.  Many thanks indeed. ~ Margaret

I received my order today and this is just to let you know how pleased I am with it.  I will be watching your site in future. ~ Ray

I have just received my navy patent handbag. I'm so delighted with it, and was delivered by the Friday as asked. I've enjoyed looking through your site, as I only found it by chance. ~ Alice

Just wanted to let you know that my scarves arrived yesterday. They are just as described and I'm so pleased with them. I will continue to keep looking at your shop and I am really impressed with the service you give. ~ Julie

The coat arrived yesterday - am totally delighted with my purchase - my husband wants one! ~ Fern

Just wanted to say how pleased I am with all of the items I have ordered from you. They arrive so promptly and are beautifully wrapped - also the little thank you note you include is a very nice gesture. ~ Susan

Order has arrived - Lovely!! Thank you so much for the quickness.  ~ Anthea

The little black cardigan arrived this morning. I'm very happy with it indeed. Fits perfectly and it's lovely. I was mourning my tatty, now unwearable old Chinese cardigan and yours was the only one anywhere near resembling it I could find. I'll keep an eye on your website in future. ~ Robyn

Once again I am very very pleased with the items which arrived this morning.  ~ AngelaI have just received my order and wanted to let you know that I was really impressed with the overall service. This is the first time I have ordered anything from you and I was really impressed with speed of delivery and also how much care has been taken to wrap up the clothes. I will definitly be ordering again! ~Ellen

Just a wee bit of customer feedback! I love the website and have been very pleased with both the speed of service you provide as well as the quality of the goods! ~Pamela

I just wanted to thank you so much for my dress. The delivery came so quickly and I couldnt have been happier with my purchase! I received so many comments about it. This website was a great find and I look forward to using it again. ~Hayley

I've received my stunning dress and tops. Thank you very much. You are my favorite :) Thank you Alison. I'll buy more from you soon. ~Margarida

Thank you for the prompt refund, I appreciate the good customer service. ~Julia

I really do love it. It came a day after of despatching :) . I will definitely purchase from The Frockery again. Also I think it's very lovely of you to reserve items.  ~Eve

Just wanted to say thank you and tell you that i received the cardigan the morning after i paid!! How on earth did that happen! Royal mail never cease to surprise me. ~Nahid

What lovely, LOVELY clothes - just what you'd hope to find in good second hand shops... but rarely do!  Thank you :-)  ~ Rebecca, Bristol

I would just like to take the time to thank you for the service and product I purchased from your site. Many online shopping experiences have been less than enjoyable for myself, but happily this one was fantastic. The product is exactly what I was looking for, exactly as described (if not better) and the super quick delivery was very impressive. Thankyou again for making this a total pleasure and I am sure I will be shopping with you again. ~ David, Norfolk

Just to say my coat arrived in the week. I wanted to thank you for the great service. The coat seems to need a bit of re-stitching at the bottom of each pocket opening but apart from that is exactly what I wanted. Thanks again. ~ Barry, Hampshire

I just wanted to say thank you for such a speedy and efficient service. It's not often I am as satisfied with the service of internet companies and I felt I had to tell you how impressed I was with your company. Thank you very much, I will be recommending you to all my friends. ~ Sophie, Hampshire

Thank you so much for sending the velvet poncho I ordered.  I am so pleased with it it's beautiful. I will recommend your website to my friends. ~ Aileen, Aberdeenshire

Thank you for your prompt attention to my order. The silk blouse arrived this morning, in very good condition, just as described. I will certainly use your service again. ~ Lois, Hull

May I say a huge thankyou for the service I received recently.  I had to place an order late in the day for a seventies vintage dress, shoes and
brooch.  And with only a few days before  I required the items was delighted to see the level of service provided for me. I am pleased to say the items arived with days to go and are of an excellent quality. So thankyou again, and I will be recommending you to my friends for future vintage outfits. ~ Heather, Bucks

The shoes and belt arrived today ( I only ordered them a couple of days ago) They were both lovely and in very good condition. This website is a great idea and I will be recommending it to my friends. Thank You! ~ Jodie, Essex

Thanks for the jacket and for the service. The jackest is lovely but more a 36 than a 38 so no matter how hard I try to shrink myself it isn't going to fit . Sadly therefore I will send it back to you. I am in the market for a similar jacket though and would be pleased to hear from you if you get any others in. I will keep checking the website. ~ John, Lancs (for whom we found a bigger jacket!)

Boots arrived safely today.  Very pleased. Many thanks for excellent service yet again.  ~ Monica, Herts

Thank you so much! I will be sure to recommend you to my frock loving friends too! ~ Karla, London

Received with thanks - excellent service. ~ Janet, Berks

The shoes are just fabulous and fit a treat!! I am delighted with them.I will certainly be shopping with you again and have already recommended you to my sister. ~ Anne, Glos

Many thanks for putting through my order so quickly - the coat arrived at 9.00 am yesterday and was exactly what I wanted.  ~ Wendy, London

Thank you for sending the order so quickly. Here's the result - the accessories as part of the ensemble! [photo included] ~ Helen, London

Received dress with thanks. ~ Dawn, Highland

Love the cardigan, thanks so much! ~ Rachel, Worcs

Dress arrived today and wearing it as I hit the keys. It looks terrific, as I knew it would, with black, ribbed wool tights and a little black paisley pattern velvet scarf. ~ Bev, Devon

Thank you so much - it arrived yesterday morning and was just as lovely as expected! ~ Melinda, Leics

Excellent service. Jacket in pristine condition....just as described. I am absolutely delighted and would wholly recommend this website. ~ Jennifer, Surrey